Shipping policy
Last updated: 16 October 2026
Made to order
Each jacket is cut and sewn to order by our maker in Sialkot, Pakistan. We dispatch within 10 to 14 working days of your order. When your jacket leaves, we email you the tracking number.
Where we ship
We ship to the countries you can select at checkout: currently the United States, the United Kingdom, the countries of the European Union, Iceland, Liechtenstein, Norway, Switzerland, and Pakistan.
Delivery cost
- A flat US$30 per order, by tracked courier, shown in your currency at checkout.
- Until 16 November 2026 at 08:00 UTC, orders of two or more jackets ship free.
Delivery time
After dispatch, courier transit time depends on your country and on customs clearance. Your tracking link shows the courier's estimate.
Import duty, taxes and fees
Our prices do not include import duty, VAT, GST or sales tax. Your parcel is shipped from Pakistan, so these may be charged when it arrives in your country, along with a courier handling or brokerage fee. The courier collects them from you before or at delivery.
- United States: every imported parcel pays duty; there is no duty-free allowance. Expect duty and a courier brokerage fee.
- United Kingdom, European Union, Switzerland, Norway and Iceland: VAT, duty and a courier handling fee may apply, depending on the order value and your country's rules.
If you refuse a parcel because of import charges, it comes back to us. Once it does, we refund the jacket price, minus the delivery and return postage the parcel cost us.
Address and delivery problems
- Please check your delivery address at checkout. If you spot a mistake, tell us through the contact form before your order is dispatched.
- If your tracking has not moved for 10 working days, or your parcel arrives damaged, tell us through the contact form. We will work with the courier and replace or refund your order if it is lost or damaged in transit.
Returns are covered in our returns policy.